vs. 3–5 days
down from a 2,000 backlog
digitized and structured
About
Eureka Forbes is a leading consumer durables company and a household name in India, renowned for its health and hygiene solutions, including water purifiers and vacuum cleaners. With a legacy spanning decades and a massive distribution and service network, the company handles an immense volume of vendor, sales, and service agreements across multiple jurisdictions.
- Industry:
- Company Size:
- Region: India (Global presence)
How It Started
Initially, Eureka Forbes managed its vast legal repository through traditional, manual methods. While this worked during the company’s formative years, the sheer scale of modern operations created a "tipping point of frustration."
The legal team was buried under a pendency of 2000+ waiting for signatures. The manual process was a significant bottleneck, preventing the legal department from being the strategic partner the business required. Recognizing that they needed more than just a repository, they needed a "legal operating system"—General Counsel, Anindya Majumdar turned to SpotDraft to bridge the gap between high-volume demand and legal precision.
"Necessity is the mother of invention. There were multiple tipping points reaching an agonizing level where I decided I needed something reliable regardless of budget... SpotDraft was miles ahead of the competition."
— Anindya Majumdar, General Counsel
SpotDraft entered the picture at exactly the right time.
Eureka Forbes’s Challenges. And Why SpotDraft Was the Right Fit
01 The Signature Bottleneck
Challenge: A backlog of 2,000 unsigned contracts stalled business operations and created friction with sales teams.
How SpotDraft helped: Moving to a one-click signature workflow cleared 90% of the backlog, allowing deals to close in hours rather than days
"It’s a one-click procedure when it comes to signing agreements, which earlier was a tremendous pain point. Business teams now have transparency, visibility, and trust."
02 No Source of Truth
Challenge: With over 4,000 legacy agreements scattered across the organization, the legal team lacked a "single source of truth" and couldn't easily track historical obligations.
How SpotDraft Helped : SpotDraft’s onboarding team migrated the entire 4,000-contract backlog, capturing metadata with high accuracy and allowing for instant sorting between legacy and new agreements.
"The onboarding was very smooth. We migrated 4,000-odd legacy agreements... I didn't have to break a sweat, and I was very satisfied with the eventual outcome."
03 Manual Search & Audit Stress
Challenge: Responding to audits or regulatory requirements required manual, clause-by-clause reviews of hundreds of documents, wasting weeks of legal bandwidth.
How SpotDraft Helped: During the legacy contract migration process, SpotDraft performed a complete data extraction and indexing of the 4,000+ contract portfolio. By converting these contracts into structured data, SpotDraft enabled Natural Language Search. This allows the legal team to query their entire contracting history in plain English, identifying specific clauses for remedial action in seconds rather than weeks.
" can find specific clauses across contracts for remedial action without manual searching. I can get accurate numerical responses for audits... My mind is at peace."
04 Unreliable Tools & Broken Workflows
Challenge: Previous CLM tools broke down frequently, lacked seamless workflow automation, and weren't built for the specific needs of an in-house counsel, creating a dangerous dependency on software that couldn't be trusted to deliver.
How SpotDraft Helped: SpotDraft was built ground-up for in-house counsel workflows. The automation held up under daily use, and the product kept getting better over time as Anindya's feedback was directly incorporated into new iterations.
"Other products did not have that seamless workflow automation; they broke down quite frequently, they were not reliable, and in one sentence — they were not really built for the in-house counsel. From January of last year to January of this year, I can see tremendous changes, and I don't think anything else in the market has those changes”.
The Results
Faster Contract Execution Across the Business
By eliminating manual signature workflows, contracts that previously took days to execute are now completed within minutes or hours. The move to a one-click signature process dramatically reduced the backlog of unsigned agreements and allowed business teams to close deals without waiting on manual follow-ups.
A Single Source of Truth for 4,000+ Agreements
Migrating the entire legacy contract portfolio into SpotDraft created a centralized repository with structured metadata and clear visibility across the organization. Legal teams can now easily sort, track, and manage both legacy and new agreements from a single dashboard.
Instant Contract Intelligence for Audits and Compliance
Instead of manually reviewing hundreds of contracts, the legal team can now search across their entire agreement repository and identify relevant clauses instantly. This allows them to quickly respond to audits, regulatory requests, and internal reporting requirements without weeks of manual review.
Reliable Workflows That Scale with Business Volume
SpotDraft replaced unreliable tools with a stable and intuitive platform built for in-house legal workflows. With automation and seamless collaboration, the legal team now processes hundreds of agreements every month while maintaining transparency with business stakeholders.
Actionable Insights from Contract Data
For the first time, the legal team can extract insights from their growing contract data instead of simply storing documents.
This visibility helps identify missing obligations, operational gaps, and areas requiring corrective action.
More Than a Tool. A Partner.
Anindya emphasizes that SpotDraft’s "human side" is what sets it apart. The team’s passion, proactive implementation of feedback, and the product’s "breakdown-free" reliability created a level of customer delight rarely seen in enterprise software.



