contracts executed with confidence
2 more legal counsels and stayed lean
eliminated every week
About
Pratilipi is India’s largest storytelling digital platform, empowering readers and writers across multiple Indian languages. With over 30 million users and a rapidly scaling creator ecosystem, Pratilipi operates at massive volume, where operational efficiency directly impacts growth.
How It Started
In Pratilipi’s early stages, contracting was simple. The business relied on a basic e-signing tool to handle employment and consultant agreements. There was no immediate need for a full Contract Lifecycle Management platform.
That changed as Pratilipi began scaling monetization and working with thousands of individual creators, vendors, and partners across the country. Contract volumes increased sharply. Complexity rose. Legal risk increased.
“We knew that the way we were doing things would become a bottleneck if we didn’t solve it early.”
Roshni Venkatesh, Head - Legal and Compliance at Pratilipi
This was the inflection point. Legal began proactively scouting for a CLM that could support scale without creating friction across teams.
SpotDraft entered the picture at exactly the right time.
Pratilipi’s Challenges. And Why SpotDraft Was the Right Fit
01 Legal Could Not Scale Linearly With the Business
With just two people on the legal team, every manual step added pressure. Reviewing, executing, tracking, and storing contracts end-to-end was not sustainable as the business scaled.
How SpotDraft Helped
SpotDraft took ownership of the operational load. Automated workflows, centralized execution, and contract tracking allowed a two-person legal team to support a fast-growing business without becoming a bottleneck.
“One of the big reasons that we’ve been able to be a lean team now, we’re just 2 people, is because of the load that SpotDraft handles.”
02 High-Volume, High-Risk Contract Execution
At peak, Pratilipi was executing close to 200 contracts every month, many with non-corporate users across India. Without a system-driven template, accuracy became a major concern. Manual edits, outdated clauses, and multiple document versions circulating internally increased the risk of errors slipping into live contracts. As volumes grew, relying on static Word or Docs workflows made it harder to maintain consistency and control.
How SpotDraft Helped
Standardized templates, controlled clause usage, and version management ensured consistency at scale. Legal could move fast without compromising on risk.
“We’ve signed over 3,000 business-critical contracts on the same SpotDraft template. That’s how much we trust the system.”
03 Manual Stamp Paper and Offline Workflows
Stamp paper attachment required offline coordination and manual steps. This broke execution flow and slowed teams down. The friction multiplied as contract volumes increased.
How SpotDraft Helped
SpotDraft had already built native stamp paper workflows. Execution stayed fully digital, even for India-specific compliance needs. When Pratilipi saw this feature already live, it reinforced that the product was built for real operational realities.
“That was the moment we knew this team actually listens.”
04 No Single Source of Truth for Contracts
Before SpotDraft, contracts were spread across tools, inboxes, and offline workflows. As volumes increased, legal risked becoming responsible for cataloging, storing, and tracking every document across the company. Finding the right contract. Confirming what was signed. Or responding to internal queries quickly was becoming unsustainable for a lean legal team.
How SpotDraft Helped
All contracts were executed and stored in one place, across legal, HR, and operations. Legacy agreements were migrated smoothly, and new contracts were automatically organized with searchable filters and metadata. Legal no longer had to manage cataloging or retrieval manually, yet retained full visibility whenever documents or data were needed.
This shift allowed legal to retain visibility and control, while stepping away from operational document management.
“We don’t have to worry about finding those documents. It’s so well cataloged and the filters work so well that it’s very easy to find the data when we do need it.”
The Results
Legal Scaled Without Hiring
SpotDraft enabled Pratilipi to avoid hiring additional legal or operational resources purely for contract execution and management.
Outcome:
- Avoided 2 additional hires
- Significant cost savings over three years
Business Teams Became Self-Sufficient
Operations, HR, and other teams now execute contracts independently with minimal legal intervention, while staying fully compliant.
Reduced Risk, Stress, and Manual Effort
While difficult to quantify precisely, the impact was immediate. Legal no longer worried about document errors, missing contracts, or execution gaps.
Legal Repositioned as a Business Enabler
Instead of being involved in every document, legal now focuses on high-impact work like strategic guidance, funding, and risk management.
“Legal doesn’t need to be involved in everything anymore. The business can run with minimal hand-holding.”
More Than a Tool. A Partner
From the first demo, SpotDraft felt intuitive. Adoption across non-legal teams was realistic. More importantly, the product reflected a deep understanding of in-house legal workflows.
What’s Next for Pratilipi
Pratilipi continues to expand its use of SpotDraft, with plans to explore advanced capabilities like VerifAI and deeper integrations. As SpotDraft evolves with features like obligation management and improved intake workflows, Pratilipi sees the platform as a long-term partner in enabling scale, not just managing contracts.



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