Clickwrap in Practice: Speed, Scale, Safety

In This Webinar, we summarise:

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^00:00 Welcome and context: defining clickwrap and why it’s now mission-critical.
^03:00 Meet the speakers: Patty Corey (HUMAN Security) and Nadia Rusenova (Cumulocity).
^05:00 How fast-moving businesses use clickwrap to scale partnerships and growth.
^08:00 Cumulocity’s 100-partner onboarding success powered by clickwrap efficiency.
^10:00 Compliance motivation — why auditability and version tracking matter.
^13:00 Cautionary tales from Uber & DoorDash: design flaws that weakened enforceability.
^17:00 The anatomy of enforceability: visible consent, hyperlink clarity, informed action.
^20:00 Simplifying terms and UI to strengthen both legal and product outcomes.
^23:00 Legal + product collaboration: embedding consent within seamless user flows.
^26:00 Cumulocity’s conversion boost after removing PDF friction in sign-ups.
^29:00 Using clickwrap to free legal bandwidth and accelerate smaller deals.
^32:00 How to measure ROI: acceptance rates, dispute frequency, and time-to-value.
^35:00 Change-management tips: start small, show early wins, iterate with teams.
^37:00 Future of consent management: AI-driven compliance and adaptive UX.
^39:00 Final takeaways: treat clickwrap like a contract, not just an operational shortcut.

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“Think of Clickwrap not just as an operational workflow ~ it’s a contract. Design it with the same care, clarity, and enforceability as any other agreement.”

— Patty Corey, Legal Operations Manager, HUMAN Security

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References 

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• The Clickwrap Imperative - A Guide by SpotDraft

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