What Actually Speeds Up Contracting?
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Webinar Recap & Key Takeaways
The most common complaint from the business is not that Legal gets it wrong. It is that Legal is slow. And in most organisations, the slowness is not coming from where anyone thinks it is.
It is not the redline. It is not the negotiation. It is the intake that arrived without the right information. It is the contract type that has always needed a lawyer's signature, even though nobody can explain why. It is the CLM that went live before the workflow was ready, and moved the friction without removing it.
This session, hosted by SpotDraft and In-House Connect, brought together three legal ops practitioners who have traced the problem in their own organisations and built systems that actually changed the number. This was not a conversation about technology adoption or process theory. It was a direct, practitioner-led reckoning with the structural decisions that determine whether a legal team is seen as a business partner or a bottleneck.
The session covered how to audit a contracting process and find where time is genuinely being lost, how to build a triage system that separates work that needs a lawyer from work that does not, what makes a CLM implementation actually deliver on its speed promise, and how to translate cycle time improvement into the financial language that moves a CFO. Attendees left with a clear view of what speeds up contracting and, just as importantly, what does not.
Session highlights:
00:56 Aditi Ramachandran describes her transition from studying law into leading legal operations, focusing on building sustainable processes and workflows.
01:53 Patricija Corey discusses her transition from law to leading legal operations at Franklin Templeton.
02:37 Andrew Cooke introduces his role as the Chief Legal Officer at Perk, a global travel spend and events management platform.
04:18 Patricija breaks down her "listening tour" framework used to interview stakeholders and process-map exactly where contracts slow down.
06:40 Andrew details how Perk successfully reduced its contract time-to-close by more than 20 days by prioritizing scale over standard risk-mitigation.
16:12 The panel debates the necessity of the intake form, noting each question must explicitly earn its place via routing, reporting, or risk assessment.
20:35 Speakers advocate standardized agreements like "One NDA" to enable self-service contracting.
34:39 Patricija warns that a CLM system is not a magic wand, sharing advice on how to build strict requirements lists before looking for tooling.
"I really believe that legal ops is the happy pill for lawyers. ... In my job, success is that you are reducing the noise of what lawyers have to deal with, so they are not reviewing agreements that are so basic, that are actually not even legal at all. ... I feel like I have the room to breathe and I am able to focus on more of the strategic work that I have trained for." — Patricija Corey, Legal Operations Manager, Franklin Templeton
Watch the webinar now!
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