Episode 96

Scaling Teams from 80 to 800 with Jordan Hatcher, Co-Founder, CLO, and COO of The Grid

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Episode 96

Scaling Teams from 80 to 800 with Jordan Hatcher, Co-Founder, CLO, and COO of The Grid

Cover of SpotDraft guide titled Building Smarter In-House Teams with photos and names of four professionals: Adam Becker, Akshay Verma, Tommie Tavares-Ferreira, and Kevin Cohn.
Here’s how Adam Becker at Cockroach Labs turned AI from experiment into daily legal ops power.

Summary

Join Jordan Hatcher, Co-Founder, CLO, and COO of The Grid, as he discusses his dual perspective on global business as an american tech lawyer living in Europe, his journey from standards-making for open source data to founding a Web3 company, leading legal at a German unicorn, starting a non-profit organization, and much more.

Key Insights

1. Scaling Legal Means Starting with Chaos

At Staffbase, Jordan joined as the 80th employee — no templates, no playbooks, and “AEs making up contracts.” His lesson: early-stage lawyers can’t impose structure too fast. “You’re joining a moving train—you run alongside it before you climb on.” He focused on learning pain points, building global frameworks, and creating scalable templates once momentum stabilized.

2. Trust Is Earned Through Curiosity

From semiconductors at Arm to SaaS at Staffbase, Jordan’s approach to technical trust was simple: “Admit you don’t know, ask questions, and stay curious.” He built credibility with engineers by learning their language — and teaching them legal in return. “They respect that you also want to know the why,” he says.

3. Burnout Looks Like Productivity Until It Doesn’t

After years of nonstop work and parenting a child with special needs, Jordan realized he was “using work as a coping mechanism.” It took a year-long sabbatical to reset. “It took me six weeks to see it was the right choice, and six months to feel human again.” His reflection: “Downtime isn’t a luxury—it’s maintenance.”

4. Culture Starts with Boundaries

As GC, Jordan viewed his role as “the umbrella for the team.” He encouraged rhythm-based work—slow quarters should mean rest, not backlog. “There’s no changing the hockey stick,” he says. “But when it’s quiet, don’t pile on. That’s when recovery happens.” He champions legal leaders to model balance: “Make sure your team actually takes their holidays.”

5. The Grid: Open Data Meets Web3

The Grid solves one missing layer in blockchain: structured metadata. “Everyone’s showing you transaction data—nobody’s telling you what the thing is.” The Grid provides open, verifiable reference data for decentralized apps. Jordan calls it “the Wikipedia of company metadata for Web3.”

6. Personal Purpose Fuels Professional Clarity

Through A Different Story, a nonprofit helping parents of children with disabilities navigate Dutch systems, Jordan found new empathy as a leader. “It’s not about fixing everything—it’s about helping people find the right support.” That mindset now shapes how he builds teams, gives feedback, and defines success: “It’s not about titles; it’s about people thriving.”

7. Closing Insight:

“You can’t scale legal if you don’t scale humanity.”

Jordan’s story reminds every GC: leadership isn’t just about growth metrics—it’s about sustaining the people who make that growth possible.

In this podcast, we cover

0:00 Introduction
3:08 Living in Amsterdam
5:54 Working in IP, Web3, civil liberties law
8:14 Collaborating with engineers at HP and ARM
10:37 Open source data and standards making
14:57 Leading legal at Staffbase
19:22 Signs that you’re overworking
23:40 Dual perspectives on business culture in the US and Europe
26:50 Building a business in Europe
29:58 Biggest accomplishments at Staffbase
31:38 When to leave a GC role
35:38 Taking a career break
36:30 Diving into Web3 with The Grid
39:40 Reflecting on entrepreneurship
46:16 Starting a non-profit
48:56 Raising a child with a disability
53:39 Rapid-fire questions

View AI generated transcript

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