Why Legal Teams Break and How to Fix Them with Manu Kanwar, CEO LexSolutions
Summary
Join Manu Kanwar, Founder and CEO of LexSolutions, as he shares methods for making great legal teams even better by fostering strong interpersonal relationships, setting the stage for healthy cultures, and nurturing innovation.
Key Insights
1. Legal Innovation Begins with Purpose
Manu rejects the idea that innovation equals technology. “Tech is just one piece of the puzzle — and often the last one.” True legal innovation, he says, begins by asking: What value are we delivering? and What problems are stopping us from doing that? The goal isn’t efficiency for its own sake, but alignment — connecting legal strategy directly to business outcomes.
2. Culture Is the Hidden KPI
LexSolutions is unusual among legal consultancies for embedding culture work into transformation projects. “Most legal teams talk about culture but don’t do anything about it,” Manu says. “It’s not an HR problem — it’s a leadership responsibility.” Strong cultures, he explains, depend on psychological safety, shared purpose, and honest dialogue. Without that, “no amount of process or tech will save you.”
3. “Do More with Less” Is a Broken Formula
Manu calls the “do more with less” mantra dangerous. “The math doesn’t work,” he says flatly. While legal teams must operate efficiently, the expectation of infinite output leads to burnout, shortcuts, and risk. His advice: “You can do more with more or less with less — but not more with less.” Leaders must advocate for realistic resources and reframe success around sustainability, not survival.
4. Self-Awareness Is a Legal Superpower
Through his coaching practice, Manu helps GCs and legal leaders build emotional resilience. “We’re trained for perfectionism, rumination, and people-pleasing,” he says. Those traits make great lawyers — but terrible coping mechanisms. The antidote? Self-awareness and compassion. “You can’t lead others until you understand your own triggers,” he explains. “That’s where real leadership begins.”
5. Change Requires Psychological Safety
Cultural transformation only happens when people feel safe to speak. “Candor and safety aren’t opposites,” Manu argues. “You can have both — transparency delivered with respect.” Leaders must create environments where difficult truths can surface without fear. “If people can’t say what’s not working, you’ll never fix what matters.”
6. Slow Down to Speed Up
One of Manu’s most powerful lessons: presence fuels progress. “We rush toward solving problems,” he says, “but sometimes we need to stop and reflect.” He encourages legal leaders to carve out time — even five minutes a day — to pause, breathe, and think. “You’ll find answers when you slow down enough to hear them.”
7. Closing Insight
“Legal innovation isn’t about faster contracts — it’s about healthier teams.”
Manu’s approach reframes modern legal leadership: value-led, human-centered, and sustainable. For today’s GCs, that’s not just smart — it’s survival.
In this podcast, we cover
00:00 Introduction
02:07 Founding LexSolutions after ten years at Yahoo!
05:07 Approaches to legal innovation
07:11 Shifting cultures
09:44 The rewards and challenges of consulting
12:14 What’s wrong with “do more with less?”
19:25 Why corporate culture is so hard to get right
26:22 Who is responsible for changing culture?
31:06 Reinforcing psychological safety
32:38 Fixing toxic cultures
34:16 Advice to lawyers in toxic situations
41:48 Why lawyers struggle with self-image
45:58 Considering authenticity
52:44 How to connect with Manu
53:07 Rapid-fire questions
































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