Introduction: 0:00

• Introducing DeAnna Papedis, head of legal contract & product program management & operations at Google.
• Joining Google as an early hire in the mid-2000s.
• Relying on your network to recognize your strengths during a monthslong interview process.
• Shifting your career from working in law firms to tech.

Transitioning from contracts manager into legal ops: 4:55

• Building a large team of legal assistants before the term “legal ops” came into use.
• Choosing a side in the emergent separation between legal work and operations. 
• Establishing and reiterating the value of legal ops to lawyers.
• Comparing legal ops to business operations.

Growing legal ops within Google: 8:56

• Navigating the enormous scale of the organization.
• Working within an embedded team.
• Hiring the best talent to your legal ops team.

Managing a legal ops team: 11:44

• Relying on empathy to lead your management decisions.
• Information sharing with with a focus on flexibility and business priorities.

Attending CLOC from the beginning: 13:40

• Getting excited about a conference that offers relevant content and great community to legal ops professionals.
• Recommending the Legal Operators community in addition to CLOC.

Imagining the future of legal ops: 16:24

• Discussing the potential of AI to transform the legal ops role.
• Recognizing the importance of people in harnessing AI tools while maintaining a commitment to accuracy.

Book recommendations: 19:11

• The Nightingale by Kristin Hannah

What you wish you’d known as a young lawyer: 20:00

• Prioritizing the big picture over getting too far into the weeds.